We love to use Uber, Bolt or other similar services around the world wherever possible to get from A to B with ease. Unfortunately, however, our experience with Uber in Istanbul has been the worst ever.
Taxi companies in general don’t like Uber and consortiums because they take away their customers. However, they don’t want to admit that the taxes themselves rip off all tourists as high as possible. Maybe they should start working there on themselves first.
Nevertheless, in Istanbul there is no real Uber. You can use the app, but you only get official taxes through it. That’s better, since the approximate price is basically fixed. The problem is that in Istanbul, in our experience, 80% of the drivers ask you where you want to go and if you could pay in cash.
Both are strictly forbidden by Uber. If you say that you only want to pay via Uber, they refuse. This is very annoying and, depending on the location and time, can lead to you waiting an hour for your transport.
But there are also the 20% or so who act normally and pick you up without asking where you’re going first and you pay via the app. This minority makes it a bit more bearable, however, Uber in Istanbul is really not what it is appreciated for.